I had a clear direction to my entire research after making the plan of attack. Now, I'm totally ready to start my research! To obtain some quick results, I want to sent out two different surveys: one to students who go to bars and one to employees from student bars. In this blogpost you can read how I came to my surveys.
Survey students What do I want to know?
First of all, I would like to know whether it is true that most students do not give tips. I want to know why they give or give not tips and what other ways they use to thank a waiter.
Questions
Page 1
1. What is your age?
2. Did you study at a college or university before the lockdown?
Note: This question is to be sure they are students
Page 2
3. How often did you go to a pub?
4. How many did you usually go to the pub with?
5. How often did it happen that you gave a tip at a pub? Note: explaining what a tip is: An additional monetary payment as a reward for services rendered
Page 3: never giving a tip
6. What is the reason that you never tip in pubs?
Page 3: giving a tip
6. What is the most common reason for you to tip a pub?
Page 4
7. In what other way(s) did you reward the person you served at the café? 8. Can you tell a situation in which you gave a reward to an employee in a pub?
Survey employees
What do I want to know?
I want to know how often they received tips from students. Also in which other ways they receive 'rewards' from their costumers and which way they prefer. Questions
Page 1
1. What is your age?
2. What is you gender?
3. Indicate what fits best. Working in the hospitality industry is my...
Page 2
3. How often did you get tips from students? Note: explaining what a student is: Someone following a course of study at a college or university.
4. In what other ways were you rewarded by customers you served?
5. When you should choose between the rewards above, do you prefer to get a tip?
Page 3: Prefer tip
6. Why do you prefer to get a tip? 7. What reward will make you happy besides receiving a tip?
Page 3: Prefer other
6. From what reward do you get the most satisfaction? 7. Why do you get the most satisfaction out of this?